Dynamics 365 Commerce for Pharmacy business

Smarter operations. Personalized care. Seamless journeys.

farma shop

Our pharmacy commerce expertise

Saudi Arabia

Full technical lead for D365 Commerce rollout — FO + POS for 140+ stores, localization, custom gaps development.

UAE

Taking over solutions from other partners, migrating to Commerce SDK & Store Commerce App, performance optimization, mentoring teams.

Denmark

Modernizing POS payment solutions from AX 2012 to D365 Commerce.

Norway

Mentoring partner teams, troubleshooting e-commerce integration, upgrading D365 Commerce.

Your challenges, our expertise

farma bottles
  • Disconnected e-commerce and store operations
  • Outdated POS systems causing inefficiencies
  • Compliance challenges with prescription handling and batch tracking
  • Poor visibility across inventory and batch expiration dates
  • Lack of customer-specific pricing, promotions, and returns management

Key pharmacy capabilities we have delivered

Retail checkout & POS enhancements

  • Batch expiration validation at POS
  • Batch-based pricing in POS
  • Prescriptions capture integrated in POS
  • Customer insurance ID capturing at checkout
  • EFT payment integration for Pharmacy standards

Inventory & product management

  • Special Barcode Support (batch, expiry date, product)
  • Print Shelf Labels via Zebra Printers (ZPL)

Returns & compliance management

  • Restrict returns by product or customer group
  • Custom receipts for dosage instructions

Customer loyalty & promotions

  • Discount vouchers generation for loyalty building

Business outcomes for your pharmacy retail

farma pac
  • Faster and more accurate pharmacy checkout experience
  • Full compliance with batch management and prescription tracking
  • Improved inventory and expiry management
  • Increased loyalty through targeted promotions and vouchers
  • Empowered in-store staff with the right tools and training
  • Seamless handover and independence for partner teams

Let’s transform your commerce

Reach out today to discuss your needs or ask any questions.

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